NO! Using other substances will cause problems with your gun. Warranty is voided if other substances are used.

No, only if misused: Do not shoot anyone in face or eyes. Treat it with respect at all times. It will not penetrate skin or damage furniture.

Any ordinary granulated table salt.

No, the bug will remain whole for easy clean up.

If the trouble shooting doesn’t help, you’re in luck! Lorenzo stands by our product and we take our 1-year warranty policy against factory defects seriously.

If you are past 1-year. On a case by case basis, we do our best to take care of any issues our customers are having.

Please do not disassemble your BUG-A-SALT or do something stupid like put sand in it, as this will void our warranty policy.

Contact us:

Email us at bugasaltau@macvad.com, and someone will get back to you ASAP.

See our Support Form

If you are unhappy with your purchase, please let us know the details by filling out this Form. If possible, we’ll gladly offer you a refund